SERVICE THAT SPEAKS FOR ITSELF
Keeping your systems ready when it matters most
At Winter Engine - Generator, service means more than fixing what's broken. Service is not an afterthought. It means being a reliable resource for engineers, contractors, project managers, businesses, and property owners who need dependable backup power. These are solutions they can count on when it matters most.
Our team not only helps you get the right equipment, but offers the support to stand behind it. We service all makes and models of generators and proudly offer new Rehlko®/Kohler® systems as an authorized dealer.
OUR FLEET
Everything you need in one place.
A fleet of modern well-equipped service trucks manned by factory trained, experienced service technicians are on call 24 hours a day, 7 days a week to handle any problem, be it routine or emergency. Trucks are stocked with parts to minimize follow-up visits.
OUR SERVICE COMMITMENT
Our Service
Solutions
Built for
Professionals
From emergency response to long-term maintenance contracts, our service team is equipped to handle every stage of a generator's lifecycle.
When power fails, response time matters. Our technicians are available around the clock for emergency generator service throughout Eastern Pennsylvania and beyond. Trucks are stocked with commonly needed parts to minimize follow-up visits and get your system back online as quickly as possible.
24/7 Emergency Service
Long-term maintenance agreements for facilities, contractors, and property managers. Annual, semi-annual, quarterly, and custom schedules are available. Service contracts include routine inspections, fluid and filter changes, battery checks, and load bank testing to verify performance under real conditions.
Service Contracts
A routine maintenance schedule includes planned, ongoing tasks designed to prevent equipment failure, to extend product lifespans, and to keep your facilities running smoothly. Basic checks, cleaning, visual inspections, minor adjustments, performance evaluations, lubrication of moving parts, replacements on filters, and comprehensive preventative diagnostics are essential.
Routine
Maintenance
Verify your generator's capacity under simulated load conditions. Load bank testing is the only reliable way to confirm that a generator will perform at full rated capacity during an actual outage. This service is required by NFPA 110 for many critical facilities and is included in our service contract programs.
Load Bank
Testing
Factory-authorized commissioning and start-up for new generator installations. Our technicians verify proper installation, perform initial load testing, and ensure your system is fully operational and code-compliant before handoff. Proper start-up is critical to maintaining your manufacturer's warranty.
Start-up
Service
Short- and longer-term rental units are available for planned outages, construction projects, events, and emergency situations. Our rental fleet includes a range of sizes to match your load requirements. Contact our service team to check availability and discuss delivery and setup.
Generator
Rentals
As an authorized Kohler and Rehlko service center, Winter Engine - Generator performs warranty repairs and out-of-warranty service on all makes and models. Our Service Marketing Representatives have access to genuine manufacturer parts and the latest service documentation to diagnose and resolve issues correctly the first time.
Warranty
and Repair Service
By shutting commercial power off via a breaker or initiating a manual loaded test at each Automatic Transfer Switch (ATS), the ATS’s go through their timing and transfer, putting the building load on the generator. This tests the system in real world application, where as an external load test simply ensures the generator can handle full load. After resupplying commercial power, or physically ending the test at the ATS’s, the system goes through its time delays and returns to commercial power.
Building Load
Testing
What's the difference between a
load bank and building load test?
A load bank test should only be performed by
certified generator technicians and companies.
SERVICE CONTRACTS
Planned maintenance that provides peace of mind
Service contracts provide assurance and peace of mind that your equipment is ready for any emergency. Annual, semi-annual, quarterly, or custom agreements are available to suit the needs of your facility or fleet.
We can load bank test your generator under full load and bring the unit up to rated temperature. Routine performance testing ensures your equipment is NFPA 110 code compliant — a requirement for hospitals, data centers, emergency services, and many other critical facilities.
Contractors and engineers who refer clients to Winter Engine - Generator service contracts receive dedicated account support and can rely on us to represent their work with the same level of professionalism they expect from their own teams.
KEY OFFERINGS
What's included in a service contract:
> Annual, semi-annual, quarterly, or custom schedules
> Routine inspections and fluid and filter changes
> Battery and cooling system checks
> Load bank testing to NFPA 110 standards
> Detailed service reports after every visit
> Priority response for emergency calls
> Dedicated service contract for your account
> Access to genuine Kohler® and Rehlko® parts
Service contracts are available for all makes and models. Contact our service team to discuss the right schedule and scope for your facility.
QUICK CONTACT
Talk to Our Service Team
Looking for the perfect solution to meet your needs? Our dedicated sales team is here to help you find exactly what you're looking for. Don't hesitate to call us today and let us assist you in making the right choice!
Mark Conrad
Preventative Maintenance
& Service Contracts
Tre Lawrence
Preventative Maintenance
& Service Contracts
(717) 848-3777